Craig's Musings

I ordered a pizza from Domino's just now and I'm blown away. Domino's hit it out of the park from a user experience perspective - everything was easy to find, fiddling with what I wanted was easy, changing my mind was easy, and I never wondered what was going on or where I was in the process. I was a bit annoyed by the upsell popup at the last minute (Do you want some cheesy bread? No, I don't want any freakin' cheesy bread - I was trying to place my order, thanks), but upsell is the name of the game so it is understandable.

The best part of the entire experience, though, has to be the Pizza Tracker - a real time page that shows the by the minute status of my pizza. Matthew put it in the oven at 4:27pm, apparently. And wait! while I was typing, I Got It Heatwaved - "we packaged you order and placed in a warm HeatWave bag at 4:33pm". And wait there's more - I Got It On The Way - "our delivery expert, Octavio, left the store with your order at 4:35pm". I can't blog about it as fast as it is happening, it would seem.

Damn cool.

Posted by Craig at 5:38 PM | Permalink

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I came across this report of a child that was rescued from Word code last year.

To set the record straight, Roz did NOT know anything about this poor child. As I was transitioning into the job back in June, she did let me know about some odd rattling she had been hearing inside source depot. Thanks to her early heads up, the poor child was rescued. And the child being in the code didn't cause any significant delays.

We’re confident there are NO more children inside Word or any other Office code, for that matter.

:-) TGIF!

Posted by Craig at 3:53 PM | Permalink | | Leave a comment

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